Headquarters Decision

Damage Claim - Step 4 of 5

SCDOT has a monetary threshold for which they can approve claims; claims under this threshold will be reviewed and resolved at the Legal Office. Claims that exceed this monetary threshold will be referred to the State Insurance Reserve Fund for resolution. A Customer Service Agent will ensure you are updated on the status of your claim on a recurring basis.

Any questions may be directed to the Customer Service Center at:

Toll Free: 1-855-Go-SCDOT (855-467-2368)

Local: 803-737-1200